FAQ

GENERAL

  • Orders take 10 - 14 business days to ship. If you have a rush order, please email us and we will do our best to accommodate.

  • There is an additional $12 fee for any modifications once cup has been finalized.

  • If you are building your own cup, please be sure to double check the spelling is correct.

RETURNS & REFUNDS 

 

  • All items are handmade and non refundable, but should you have any issues, please email us and we will do our best to accommodate.

CARE INSTRUCTIONS FOR TUMBLERS

  • Hand wash only

  • Not dishwasher safe

  • Not Microwave safe

  • Not Freezer safe

  • Do not soak tumbler

  • Do not leave in the heat

  • Handle carefully as dropping the cup may result in breakage 

HOW TO PLACE AN ORDER

  • You can place an order through:

    • Customize Me Page​

    • In our shop

    • Email

  • We accept payment through Paypal, Venmo & all major credit cards

SHIPPING

  • We ship through USPS and orders typically take 2 - 7 business once they have been shipped

  • If you would like to arrange local pickup please shoot us an email prior to purchasing as you will automatically be charged standard shipping rates.

All items are handmade with love and may contain small imperfections

We would love to hear from you as we are always striving to improve your experience with Blue Bridge. Drop us an email below!