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FAQ

GENERAL

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  • Orders take 10 - 14 business days to ship. If you have a rush order, please email us and we will do our best to accommodate.

  • There is an additional $12 fee for any modifications once cup has been finalized.

  • If you are building your own cup, please be sure to double check the spelling is correct.

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RETURNS & REFUNDS 

 

  • All items are handmade and non refundable, but should you have any issues, please email us and we will do our best to accommodate.

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CARE INSTRUCTIONS FOR TUMBLERS

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  • Hand wash only

  • Not dishwasher safe

  • Not Microwave safe

  • Not Freezer safe

  • Do not soak tumbler

  • Do not leave in the heat

  • Handle carefully as dropping the cup may result in breakage 

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HOW TO PLACE AN ORDER

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  • You can place an order through:

    • Customize Me Page​

    • In our shop

    • Email

  • We accept payment through Paypal, Venmo & all major credit cards

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SHIPPING

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  • We ship through USPS and orders typically take 2 - 7 business once they have been shipped

  • If you would like to arrange local pickup please shoot us an email prior to purchasing as you will automatically be charged standard shipping rates.

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All items are handmade with love and may contain small imperfections

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We would love to hear from you as we are always striving to improve your experience with Blue Bridge. Drop us an email below!

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